- Manages professional employees and/or supervisors; may manage business support, technical or production staff
- Has accountability for managing financial resources
- Provides technical guidance to employees
- Develops processes and procedures to implement functional strategies
- Has in-depth expertise in own job family and knowledge of the related job families
- Applies expertise to improve effectiveness and provide guidance to employees in own area
- Makes decisions, often difficult and/or unpopular, that impact the work of subordinates within job family; influences subordinates to support decision by presenting rationale/business case
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- Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs
- Proactively identifies talent internally and externally, including participation in succession planning process for job family
- Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute
- Builds confidence and respect of others through a positive and energizing style
- Accepts responsibility for establishing goals and achieving results within own job family, holding self and others accountable for results
- Manages budget for own area and allocates resources accordingly, applying knowledge of profit drivers within own area/job family
- Interprets internal/external business issues and adapts work priorities in own area
- Assists in the definition of strategic plans for own work team/job family or key product(s)/service(s)
- Works with customers to anticipate and interpret customer needs and business challenges
- Identifies quality and service-oriented customer solutions and shares key learnings with others
- Resolves operational problems that impact the effectiveness of own area
- Encourages subordinates to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and in focusing on quality within work
- Works collaboratively with internal/external groups to achieve business results, integrating the diverse perspectives of individuals of different backgrounds; coaches others in the dynamics of effective teamwork
- Effectively solicits and explains difficult concepts and persuades others to adopt a point of view; states own point of view
Accountabilities in this role
Qualifications
- Bachelor’s degree in pharmacy required; PharmD preferred
- 3-5 years related pharmacy experience
- Ability to develop, implement and lead all aspects of pharmacy operation
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