III. PRIMARY JOB DUTIES:
1. Oversees day-to-day operations of the department to provide a consistently high quality of service to both internal and external customers. Analyzes department operations and processes on an ongoing basis. Identifies opportunities and takes specific actions to produce optimum results.
2. Develops and maintains a department staffing plan that meets organizational needs. Assesses productivity and staffing effectiveness on an ongoing basis and takes specific actions to improve results.
3. Oversees or directly supervises department staff, including hiring, firing, orientation, training and evaluation within established guidelines.
4. Fulfills all fiscal responsibilities in accordance with hospital policies and procedures, as well as any special directives issued by the hospital’s executive officers.
5. Continuously assesses and improves department’s processes and outcomes by developing appropriate P.I. goals, analyzing outcomes and preparing and submitting required reports through the hospital-wide P.I. Program. Recommends short and long term plans for the department and hospital.
6. Reacts effectively to unplanned circumstances, demands, and challenges facing the department and/or the hospital.
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