JOB SUMMARY: Directs the operations, programs, and activities in a specified clinical area of a hospital by performing the following duties. Hours may include day, evening, night, weekend, and on-call.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Plans and organizes activities related to specified clinical services to ensure patient needs are met in accordance with professional standards of nursing care and hospital policies and procedures. Coordinates activities with other hospital departments, patient care units, medical staff, patients, visitors, and other health facilities. Develops, implements, and evaluates methods to ensure effective and efficient use of staff, facilities, equipment, and other resources while maintaining patient care standards. Consults with patient are leadership and medical staff on patient care or nursing problems and interpretation of hospital policies to ensure patient needs are met. Plans and organizes orientation and in-service training for staff members, and participates in guidance and educational programs. Formulates budget based on appropriate workload indicators and anticipated revenues. Monitors and controls department costs to maintain expenditures within allocations. Recommends acquisition of capital equipment. Participate in/leads performance improvement initiatives. Provides patient care as necessary.
AGE OF PATIENT POPULATION: Neonate to Geriatric
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Quality - Follows policies and procedures; Adapts to changes in the environment; Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
Service - Responds promptly to requests for service and assistance; Meets commitments; Abides by MHS confidentiality and security agreement; Shows respect and sensitivity for cultural differences.
Partnering - Supports organization’s goal and values; Exhibits objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive team spirit; Generates suggestions for improving work.
Cost - Conserves organization resources; Works within approved budget; Contributes to profits and revenue; Develops and implements cost saving measures.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.
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